Fireflies.ai
AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Meet, and Teams with CRM sync.
Updated 2026-04-30
Yes, within limits. Fireflies.ai runs a free tier with paid plans above it.
Listed pricing: Freemium — Pro $10/user/mo, Business $19/user/mo.
Overview
Fireflies.ai is an AI notetaker that joins your video calls, records the conversation, and delivers a searchable transcript with AI-generated summaries minutes after the meeting ends. It works across all major platforms — Zoom, Google Meet, Microsoft Teams, and Webex — by connecting through your calendar and automatically joining scheduled calls.
What sets Fireflies apart from simpler transcription tools is its intelligence layer. It doesn't just transcribe — it identifies action items, questions, key decisions, and sentiment shifts in the conversation. The AskFred chatbot lets you query your entire meeting history in natural language, turning months of conversations into a searchable knowledge base.
For sales and customer-success teams, the CRM integration is the real draw. Meeting summaries, action items, and conversation insights automatically sync to Salesforce, HubSpot, or your CRM of choice. Combined with conversation intelligence features like talk-time ratios and topic tracking, it gives managers visibility into customer interactions without sitting in on every call.
Is Fireflies.ai free?
Yes, within limits. Fireflies.ai runs a free tier with paid plans above it.
What the free tier covers: Limited transcription credits with 800 minutes of storage and basic AI summaries.
Listed pricing: Freemium — Pro $10/user/mo, Business $19/user/mo.
Pricing on this page has not been re-verified. The entry was last edited on , and no separate pricing check has been run since. Treat the figures as a record of what was published then and confirm on the official site.
What the free tier leaves out
Read straight off the plan list below. Vendors move features between tiers, so check the current split before you pay.
- Pro $10/user/mo Unlimited transcription, 8,000 min storage, smart search, AI apps
- Business $19/user/mo Unlimited storage, conversation intelligence, CRM integrations, analytics
- Enterprise Custom SSO, custom data retention, dedicated support, admin controls
Fireflies.ai pricing
| Plan | Price | What's included |
|---|---|---|
| Free | Free | Limited transcription credits, 800 min storage, AI summaries |
| Pro | $10/user/mo | Unlimited transcription, 8,000 min storage, smart search, AI apps |
| Business | $19/user/mo | Unlimited storage, conversation intelligence, CRM integrations, analytics |
| Enterprise | Custom | SSO, custom data retention, dedicated support, admin controls |
Limited transcription credits, 800 min storage, AI summaries
Unlimited transcription, 8,000 min storage, smart search, AI apps
Unlimited storage, conversation intelligence, CRM integrations, analytics
SSO, custom data retention, dedicated support, admin controls
One plan carries no published number: Enterprise, recorded as “Custom”. Nothing is estimated in its place. The vendor's own pricing page is the only source for those figures.
Pricing on this page has not been re-verified. The entry was last edited on , and no separate pricing check has been run since. Treat the figures as a record of what was published then and confirm on the official site.
Is Fireflies.ai worth it?
Worth it for Sales and customer-success teams who need call transcripts and insights logged into their CRM without manual entry.
You can test that on the free tier before paying anything. The recorded trade-offs are listed below, and any one of them can settle the question on its own.
The 8.7/10 AI Score is an editorial read of published capability, price and shipping pace. Nobody here has hands-on hours with Fireflies.ai. How we verify.
Worth it if
The strengths recorded against this entry.
- Joins meetings automatically via calendar integration — no manual recording needed
- Strong CRM integrations with Salesforce and HubSpot for auto-logging meeting notes
- Conversation intelligence features like sentiment analysis and talk-time ratios
- AskFred chatbot lets you search across your entire meeting history in natural language
Not worth it if
Any one of these blocks your use case.
- Free tier is restrictive — limited credits run out fast for regular users
- Transcription accuracy dips with heavy accents or overlapping speakers
- Meeting bot joining can feel intrusive to external participants who weren't expecting it
- Advanced analytics and CRM sync locked behind Business tier at $19/user/mo
What sets Fireflies.ai apart
- AskFred chatbot for natural-language search across meeting history
- Auto-logs notes and action items to Salesforce and HubSpot
- Conversation intelligence: sentiment analysis and talk-time ratios
- Transcription support across 100+ languages
Key features
Transcription
Automatic transcription with speaker labels, timestamps, and support for 100+ languages. Accuracy is strong for clear audio and common accents.
Meeting Summaries
AI-generated summaries with action items, key decisions, and follow-up tasks. Summaries are organized by topic and can be customized for different meeting types.
CRM Integration
Automatically logs meeting notes, action items, and insights to Salesforce, HubSpot, and other CRMs. Eliminates manual data entry for sales teams.
How it compares
| Tool | Best for | Pricing | Score |
|---|---|---|---|
| Fireflies.ai | Sales and customer-success teams who need call transcripts and insights logged into their CRM without manual entry. | Freemium — Pro $10/user/mo, Business $19/user/mo | 8.7/10 |
| Grok Bot vs Grok Bot → | Anyone who wants an always-on teammate that signs into real apps, finishes work end to end, and only pings you for approval. | Included on eligible Cursor ($20+/mo), SuperGrok ($30+/mo), and Cursor Teams ($40+/seat/mo) plans. Product page also lists a Get started for free path. | 9.6/10 |
| Notion AI vs Notion AI → | Notion users who want an assistant that already knows their pages, databases, and documents for summaries and answers. | From $10/mo | 9/10 |
| Zapier vs Zapier → | Teams that need to connect many SaaS apps and build automations from a plain-English description instead of manual setup. | Free tier + Professional from $19.99/mo + Team from $69/mo + Enterprise contact | 8.9/10 |
Compare head-to-head
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