Productivity · Head-to-head
Fireflies.ai vs Krisp
Fireflies.ai vs Krisp: pricing, features, and which to pick in 2026.
The verdict
Pick Fireflies.ai if…
- →your primary use case is sales and customer-success teams who need call transcripts and insights logged into their crm without manual entry.
- →you need: support, agents
Pick Krisp if…
- →your primary use case is remote workers and professionals on frequent video or voice calls who need background noise removed in any communication app.
Side-by-side specs
| Spec | Fireflies.ai | Krisp |
|---|---|---|
| Category | Productivity | Productivity |
| Pricing model | freemium | freemium |
| Headline pricing | Freemium — Pro $10/user/mo, Business $19/user/mo | Freemium — Free (60 min/day), Pro $8/mo, Enterprise custom |
| Free tier | Limited transcription credits with 800 minutes of storage and basic AI summaries | 60 minutes per day of AI noise cancellation across all apps |
| AI Score | 8.7/10 | 8.5/10 |
| Best for | Sales and customer-success teams who need call transcripts and insights logged into their CRM without manual entry. | Remote workers and professionals on frequent video or voice calls who need background noise removed in any communication app. |
| Editor's pick | ✓ Yes | ✓ Yes |
| Use cases | productivity support agents | productivity |
| Date added | 2026-04-30 | 2026-04-30 |
Pros and cons
Fireflies.ai
Productivity · freemium
Pros
- ✓Joins meetings automatically via calendar integration — no manual recording needed
- ✓Strong CRM integrations with Salesforce and HubSpot for auto-logging meeting notes
- ✓Conversation intelligence features like sentiment analysis and talk-time ratios
- ✓AskFred chatbot lets you search across your entire meeting history in natural language
Cons
- ×Free tier is restrictive — limited credits run out fast for regular users
- ×Transcription accuracy dips with heavy accents or overlapping speakers
- ×Meeting bot joining can feel intrusive to external participants who weren't expecting it
- ×Advanced analytics and CRM sync locked behind Business tier at $19/user/mo
Krisp
Productivity · freemium
Pros
- ✓Works at the system level with any communication app — no plugins or per-app setup needed
- ✓All audio processing happens on-device, so voice data never leaves your machine
- ✓Removes noise from both your mic and incoming speaker audio simultaneously
- ✓Set-it-and-forget-it experience — once configured, it runs invisibly in the background
Cons
- ×Free tier's 60-minute daily limit can run out mid-afternoon on heavy meeting days
- ×Adds slight CPU overhead — older machines may notice performance impact during video calls
- ×Meeting transcription and AI notes require the paid Pro plan
- ×Limited to desktop (Mac/Windows) — no native mobile app for on-the-go calls
Related comparisons
Updated 2026-04-30. Spec data sourced from official product pages and tracked in our public directory at /tools.