Productivity · Head-to-head

Fathom vs Fireflies.ai

Fathom (freemium, AI Score 8.5/10) vs Fireflies.ai (freemium, AI Score 8/10). Side-by-side pricing, features, pros and cons, and which to pick.

The verdict

Pick Fathom if…
  • overall capability matters more than price (AI Score 8.5 vs 8)
  • you want our editor's pick for this category
  • your primary use case is founders, consultants and small sales teams living in zoom or google meet who want unlimited call recording and crm-synced summaries without a visible bot joining client calls.
  • you need: agents
Try Fathom →
Pick Fireflies.ai if…
  • your primary use case is sales and customer-success teams on salesforce or hubspot who want every call transcribed, summarized, and logged to the crm without anyone taking notes.
  • you need: support, research
Try Fireflies.ai →

Side-by-side specs

Spec Fathom Fireflies.ai
Category Productivity Productivity
Pricing model freemium freemium
Headline pricing Freemium — generous free tier; paid Premium and Team plans priced per seat (check website for current rates) Freemium — Pro $10/user/mo, Business $19/user/mo, Enterprise $39/user/mo (annual billing)
Free tier Unlimited recording, transcription and AI summaries for individual users; advanced summary templates, CRM sync and team analytics require a paid plan Meeting transcription with limited AI summary credits and 800 minutes of storage per seat. Prices shown are annual billing; monthly billing costs more. Check fireflies.ai/pricing for current rates.
AI Score 8.5/10 8/10
Best for Founders, consultants and small sales teams living in Zoom or Google Meet who want unlimited call recording and CRM-synced summaries without a visible bot joining client calls. Sales and customer-success teams on Salesforce or HubSpot who want every call transcribed, summarized, and logged to the CRM without anyone taking notes.
Editor's pick ✓ Yes
Use cases productivity agents productivity support research
Date added 2026-04-30 2026-04-30

Pros and cons

Fathom logo

Fathom

Productivity · freemium

Pros

  • Free tier still includes unlimited recording and transcription — Otter meters minutes and Fireflies meters credits
  • Records without a visible bot participant by default, with the bot available only when you need it
  • Ask Fathom searches the entire meeting archive rather than one transcript at a time
  • Auto-syncs summaries and action items into HubSpot and Salesforce, so reps never retype call notes
  • Multilingual transcription and summaries removed the old English-only ceiling

Cons

  • ×Zoom AI Companion, Gemini in Google Meet and Teams Copilot recap now ship free inside platforms teams already pay for — Fathom has to beat 'good enough and already included'
  • ×Priced per seat, so cost scales linearly with headcount while bundled platform notetakers do not
  • ×Does not publish which foundation models generate its summaries, a gap enterprise procurement increasingly asks about
  • ×The 'unlimited free' headline understates the gating — advanced summary templates, CRM sync and team analytics are all paid
Fireflies.ai logo

Fireflies.ai

Productivity · freemium

Pros

  • Joins calls automatically from your calendar across Zoom, Meet, Teams and Webex, with no manual recording step
  • Mobile apps record in-person meetings, which bot-only competitors cannot cover
  • Transcription across 100+ languages, among the widest language ranges in the category
  • Public API, webhooks and an MCP server make meeting data portable into other systems
  • SOC 2 Type II and HIPAA compliance available for regulated buyers

Cons

  • ×Bot-based recording shows up as a visible participant; Granola captures audio locally with nothing appearing in the call
  • ×Free tier is thin next to Fathom, which offers unlimited free recording and summaries
  • ×Conversation intelligence and CRM sync are gated behind the $19/user/mo Business tier
  • ×Bundled recaps in Microsoft Teams Copilot, Google Meet and Zoom AI Companion now cover the basics at no extra cost for teams already on those suites
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Updated 2026-08-10. Spec data sourced from official product pages and tracked in our public directory at /tools.