Productivity · Head-to-head
Fathom vs Fireflies.ai
Fathom (freemium, AI Score 8.5/10) vs Fireflies.ai (freemium, AI Score 8/10). Side-by-side pricing, features, pros and cons, and which to pick.
The verdict
Pick Fathom if…
- →overall capability matters more than price (AI Score 8.5 vs 8)
- →you want our editor's pick for this category
- →your primary use case is founders, consultants and small sales teams living in zoom or google meet who want unlimited call recording and crm-synced summaries without a visible bot joining client calls.
- →you need: agents
Pick Fireflies.ai if…
- →your primary use case is sales and customer-success teams on salesforce or hubspot who want every call transcribed, summarized, and logged to the crm without anyone taking notes.
- →you need: support, research
Side-by-side specs
| Spec | Fathom | Fireflies.ai |
|---|---|---|
| Category | Productivity | Productivity |
| Pricing model | freemium | freemium |
| Headline pricing | Freemium — generous free tier; paid Premium and Team plans priced per seat (check website for current rates) | Freemium — Pro $10/user/mo, Business $19/user/mo, Enterprise $39/user/mo (annual billing) |
| Free tier | Unlimited recording, transcription and AI summaries for individual users; advanced summary templates, CRM sync and team analytics require a paid plan | Meeting transcription with limited AI summary credits and 800 minutes of storage per seat. Prices shown are annual billing; monthly billing costs more. Check fireflies.ai/pricing for current rates. |
| AI Score | 8.5/10 | 8/10 |
| Best for | Founders, consultants and small sales teams living in Zoom or Google Meet who want unlimited call recording and CRM-synced summaries without a visible bot joining client calls. | Sales and customer-success teams on Salesforce or HubSpot who want every call transcribed, summarized, and logged to the CRM without anyone taking notes. |
| Editor's pick | ✓ Yes | — |
| Use cases | productivity agents | productivity support research |
| Date added | 2026-04-30 | 2026-04-30 |
Pros and cons
Fathom
Productivity · freemium
Pros
- ✓Free tier still includes unlimited recording and transcription — Otter meters minutes and Fireflies meters credits
- ✓Records without a visible bot participant by default, with the bot available only when you need it
- ✓Ask Fathom searches the entire meeting archive rather than one transcript at a time
- ✓Auto-syncs summaries and action items into HubSpot and Salesforce, so reps never retype call notes
- ✓Multilingual transcription and summaries removed the old English-only ceiling
Cons
- ×Zoom AI Companion, Gemini in Google Meet and Teams Copilot recap now ship free inside platforms teams already pay for — Fathom has to beat 'good enough and already included'
- ×Priced per seat, so cost scales linearly with headcount while bundled platform notetakers do not
- ×Does not publish which foundation models generate its summaries, a gap enterprise procurement increasingly asks about
- ×The 'unlimited free' headline understates the gating — advanced summary templates, CRM sync and team analytics are all paid
Fireflies.ai
Productivity · freemium
Pros
- ✓Joins calls automatically from your calendar across Zoom, Meet, Teams and Webex, with no manual recording step
- ✓Mobile apps record in-person meetings, which bot-only competitors cannot cover
- ✓Transcription across 100+ languages, among the widest language ranges in the category
- ✓Public API, webhooks and an MCP server make meeting data portable into other systems
- ✓SOC 2 Type II and HIPAA compliance available for regulated buyers
Cons
- ×Bot-based recording shows up as a visible participant; Granola captures audio locally with nothing appearing in the call
- ×Free tier is thin next to Fathom, which offers unlimited free recording and summaries
- ×Conversation intelligence and CRM sync are gated behind the $19/user/mo Business tier
- ×Bundled recaps in Microsoft Teams Copilot, Google Meet and Zoom AI Companion now cover the basics at no extra cost for teams already on those suites
Related comparisons
Updated 2026-08-10. Spec data sourced from official product pages and tracked in our public directory at /tools.