Zoom AI Companion
Built-in AI assistant for Zoom that generates meeting summaries, smart recordings with chapters, and drafts emails and chats.
Overview
Zoom AI Companion is the AI layer baked directly into Zoom Workplace — the platform that hundreds of millions of people already use for video calls. Rather than bolting on a third-party meeting assistant, Companion handles meeting summaries, smart recordings with auto-generated chapters, and next-step extraction right inside the Zoom interface. For organizations standardized on Zoom, this eliminates the need for a separate Otter.ai or Fireflies subscription entirely.
Beyond meetings, AI Companion extends into Zoom's broader suite. It can draft and refine emails in Zoom Mail, compose chat messages in Team Chat, and help organize whiteboard content. The real-time meeting query feature lets participants ask questions about what's been discussed mid-call — useful for joining a meeting late and catching up without interrupting the flow.
The base AI Companion is included at no extra cost with paid Zoom Workplace plans, which is a significant advantage over competitors that charge per-seat fees. Zoom AI Companion 2.0 (the advanced tier) adds deeper capabilities like custom AI assistants, document and knowledge base integration, and workflow automation starting at $13/user/month. Summary quality is solid for structured meetings but can miss nuance in freeform discussions, and the AI features are limited to the Zoom ecosystem — if your team splits time across Meet and Teams, you'll still need a cross-platform tool.
Key features
Meeting Summaries
Automatic post-meeting summaries with key topics, decisions, and next steps. Summaries are generated within minutes of the call ending and shared with participants via email or Team Chat.
Smart Recording & Chapters
AI-powered recordings that automatically segment meetings into chapters based on topics discussed. Includes smart highlights, searchable transcripts, and the ability to jump to specific moments.
AI Chat Compose
Drafts and refines messages in Zoom Team Chat and Zoom Mail. Adjusts tone and length on demand, and can summarize long chat threads you've missed.
Pricing
Free tier: Base AI Companion included at no extra cost with Zoom Workplace Pro, Business, and Enterprise plans
| Plan | Price | What's included |
|---|---|---|
| AI Companion (Base) | Included | Meeting summaries, smart recordings, chat compose, real-time questions — included with paid Zoom Workplace plans |
| AI Companion 2.0 Add-on | From $13/user/mo | Custom AI assistants, document and knowledge base integration, advanced workflow automation, deeper analytics |
Meeting summaries, smart recordings, chat compose, real-time questions — included with paid Zoom Workplace plans
Custom AI assistants, document and knowledge base integration, advanced workflow automation, deeper analytics
Pros & cons
Pros
- ✓Included free with paid Zoom plans — no additional per-seat cost for base features
- ✓Zero onboarding since it's built into the app your team already uses
- ✓Smart recording chapters make long meetings actually reviewable
- ✓Real-time mid-meeting queries let latecomers catch up without asking others to repeat
Cons
- ×Only works within the Zoom ecosystem — no help if you also use Meet or Teams
- ×Summary quality drops in unstructured brainstorms or heavily cross-talk conversations
- ×Advanced AI Companion 2.0 features require a paid add-on starting at $13/user/month
- ×Free Zoom users get no AI Companion features at all — requires a paid Workplace plan