Productivity · Head-to-head

Glean vs Fireflies.ai

Glean (paid, AI Score 8.4/10) vs Fireflies.ai (freemium, AI Score 8/10). Side-by-side pricing, features, pros and cons, and which to pick.

The verdict

Pick Glean if…

→overall capability matters more than price (AI Score 8.4 vs 8)
→your primary use case is enterprise it and knowledge-management leads at 1,000+ seat companies whose work is split across both google and microsoft plus slack, jira and salesforce, and who need search that respects existing permissions.
→you need: agents

Try Glean →

Pick Fireflies.ai if…

→you need a genuinely free option
→budget is the constraint
→your primary use case is sales and customer-success teams on salesforce or hubspot who want every call transcribed, summarized, and logged to the crm without anyone taking notes.

Try Fireflies.ai →

Spec	Glean	Fireflies.ai
Category	Productivity	Productivity
Pricing model	paid	freemium
Headline pricing	Custom enterprise pricing — check website for current rates	Freemium — Pro $10/user/mo, Business $19/user/mo, Enterprise $39/user/mo (annual billing)
Free tier	—	Meeting transcription with limited AI summary credits and 800 minutes of storage per seat. Prices shown are annual billing; monthly billing costs more. Check fireflies.ai/pricing for current rates.
AI Score	8.4/10	8/10
Best for	Enterprise IT and knowledge-management leads at 1,000+ seat companies whose work is split across both Google and Microsoft plus Slack, Jira and Salesforce, and who need search that respects existing permissions.	Sales and customer-success teams on Salesforce or HubSpot who want every call transcribed, summarized, and logged to the CRM without anyone taking notes.
Editor's pick	—	—
Use cases	research productivity agents support	productivity support research
Date added	2026-05-01	2026-04-30

Productivity · paid

✓Mirrors each source system's permissions per user, so answers can't surface documents the searcher lacks access to — the failure mode that sinks most in-house RAG projects
✓Genuinely broad connector library (100+) covering both the Google and Microsoft worlds, plus Slack, Atlassian, Salesforce and developer tooling
✓Model-agnostic: not locked to one lab's stack, with customer-hosted and BYO-model paths for regulated buyers
✓Agents can write back into source systems and speak MCP, so it functions as an action layer rather than only a question-answering surface

×No self-serve tier and no published pricing — every deployment routes through sales and an IT-led rollout
×Microsoft 365 Copilot and Google Gemini Enterprise now ship comparable grounded search bundled with suites most buyers already own, making Glean a second line item to justify
×Answer quality tracks source-data hygiene: stale wikis and over-shared drives produce confidently wrong answers, and cleanup is on you
×Value scales with how fragmented your stack is — a company living almost entirely inside one suite gets far less out of it

Productivity · freemium

✓Joins calls automatically from your calendar across Zoom, Meet, Teams and Webex, with no manual recording step
✓Mobile apps record in-person meetings, which bot-only competitors cannot cover
✓Transcription across 100+ languages, among the widest language ranges in the category
✓Public API, webhooks and an MCP server make meeting data portable into other systems
✓SOC 2 Type II and HIPAA compliance available for regulated buyers

×Bot-based recording shows up as a visible participant; Granola captures audio locally with nothing appearing in the call
×Free tier is thin next to Fathom, which offers unlimited free recording and summaries
×Conversation intelligence and CRM sync are gated behind the $19/user/mo Business tier
×Bundled recaps in Microsoft Teams Copilot, Google Meet and Zoom AI Companion now cover the basics at no extra cost for teams already on those suites

Updated 2026-08-10. Spec data sourced from official product pages and tracked in our public directory at /tools.