Productivity · Head-to-head
Glean vs Fireflies.ai
Glean vs Fireflies.ai: Custom enterprise pricing vs Freemium — Pro $10/user/mo, Business $19/user/mo. Side-by-side features, pricing, and which to pick.
The verdict
Pick Glean if…
- →your primary use case is large enterprises with knowledge scattered across 100+ internal apps who need unified, role-aware search and automated workflows.
- →you need: research
Pick Fireflies.ai if…
- →you need a genuinely free option
- →budget is the constraint
- →you want our editor's pick for this category
- →your primary use case is sales and customer-success teams who need call transcripts and insights logged into their crm without manual entry.
Side-by-side specs
| Spec | Glean | Fireflies.ai |
|---|---|---|
| Category | Productivity | Productivity |
| Pricing model | paid | freemium |
| Headline pricing | Custom enterprise pricing | Freemium — Pro $10/user/mo, Business $19/user/mo |
| Free tier | — | Limited transcription credits with 800 minutes of storage and basic AI summaries |
| AI Score | 8.8/10 | 8.7/10 |
| Best for | Large enterprises with knowledge scattered across 100+ internal apps who need unified, role-aware search and automated workflows. | Sales and customer-success teams who need call transcripts and insights logged into their CRM without manual entry. |
| Editor's pick | — | ✓ Yes |
| Use cases | research productivity agents | productivity support agents |
| Date added | 2026-05-01 | 2026-04-30 |
Pros and cons
Glean
Productivity · paid
Pros
- ✓Connects to 100+ enterprise apps for truly unified search across all company knowledge
- ✓Knowledge graph delivers highly personalized, role-aware results — not just keyword matching
- ✓93% adoption rate suggests the product actually delivers value employees want to use
- ✓Agentic capabilities automate multi-step workflows beyond simple Q&A
Cons
- ×Enterprise-only with no self-serve tier — pricing typically runs high six figures annually
- ×Requires IT-led deployment to connect data sources and configure permissions
- ×Not accessible to individuals, freelancers, or small teams
- ×Value depends heavily on how many apps your org uses — less compelling with fewer data sources
Fireflies.ai
Productivity · freemium
Pros
- ✓Joins meetings automatically via calendar integration — no manual recording needed
- ✓Strong CRM integrations with Salesforce and HubSpot for auto-logging meeting notes
- ✓Conversation intelligence features like sentiment analysis and talk-time ratios
- ✓AskFred chatbot lets you search across your entire meeting history in natural language
Cons
- ×Free tier is restrictive — limited credits run out fast for regular users
- ×Transcription accuracy dips with heavy accents or overlapping speakers
- ×Meeting bot joining can feel intrusive to external participants who weren't expecting it
- ×Advanced analytics and CRM sync locked behind Business tier at $19/user/mo
Related comparisons
Updated 2026-05-01. Spec data sourced from official product pages and tracked in our public directory at /tools.